Senior Zoho Consultants Focused on How Your Business Actually Works
Mason & Co helps UK businesses implement, improve and scale Zoho One across CRM, operations, finance, recruitment, reporting, automation and AI.
Our work is led by experienced consultants who understand how technology, process, data and people need to work together — not just how individual Zoho applications are configured.
Whether we are improving an existing Zoho environment or designing a new one, we focus on practical, maintainable systems that can evolve with the business.
What Clients Typically Ask Us to Improve
➜ Reduce manual administration and duplicate work
➜ Improve CRM adoption and sales visibility
➜ Improve reporting and data quality
➜ Connect fragmented systems and processes
➜ Build a Zoho environment that can scale with the business
Mason & Co brings together business architecture, Zoho implementation, automation, data and AI expertise. Clients work directly with senior consultants who understand both the technology and the operational problem behind it.
25+ Years Technology Delivery | Senior-Led Consultancy | Zoho Award-Winning Experience
Meet the Team
Mo leads Mason & Co’s consulting and architecture work, bringing more than 25 years of experience across enterprise systems, CRM, automation and digital transformation.
His focus is designing Zoho environments around real business operations, connecting processes, data and technology while keeping systems practical, scalable and maintainable.
Mano specialises in Zoho solution design, configuration and workflow automation, translating business requirements into practical solutions across the Zoho One platform.
Her focus includes process design & improvements, third party integrations, automation and improving existing Zoho environments so they are simpler, more reliable and easier to manage.
Alex leads work across AI, automation and data-driven solutions, helping clients identify where intelligent automation can deliver measurable operational value.
His focus is improving efficiency, decision-making and customer or employee experience while keeping solutions practical, controlled and aligned with wider business objectives.
Why Clients Work With Mason & Co
Senior-Led Delivery
You work directly with experienced consultants throughout the engagement.
Zoho + Business Architecture
We design around your wider operating model, not just individual applications.
Improve Before Replacing
If your existing Zoho environment can be fixed, we will tell you. We do not default to rebuilding everything.
Built for Long-Term Ownership
We design solutions your business can understand, manage and evolve after implementation.
Not Sure Whether Mason & Co Is the Right Fit?
Tell us what you are trying to fix, improve or implement. We will tell you whether we can help and what we would recommend as the next step.
FAQs
Can you help if we already use Zoho but it isn’t working well?
Yes. A significant part of our work involves improving existing Zoho environments. We can review how your current setup is being used, identify problems with configuration, data, automation, reporting or adoption, and then recommend whether it should be improved, simplified or partially redesigned.
Can you integrate Zoho with our existing systems?
Yes. Zoho can be integrated with many third-party applications and existing business systems using native integrations, APIs, webhooks, middleware and custom development where required. We assess the most appropriate approach based on your existing architecture, data flows, security requirements and operational needs.
Do you only work with Zoho One?
No. Zoho One is a major part of our work, but we also support individual Zoho applications such as Zoho CRM, Creator, Analytics, Recruit, Books, Desk, Forms and Sign. We can also help where Zoho needs to operate alongside other platforms rather than replace them entirely.
How is Mason & Co different from other Zoho consultancies?
We combine hands-on Zoho implementation with enterprise architecture, process design and operational experience. That means we do not just configure individual Zoho applications. We look at how CRM, finance, operations, reporting, integrations and automation need to work together so the overall environment is practical, scalable and easier to manage.
What industries does Mason & Co typically work with?
Mason & Co works with UK businesses across a range of sectors, including healthcare, recruitment, professional services, finance, legal, property, logistics and other operationally complex environments. Our focus is less on the sector itself and more on businesses that need better control across CRM, workflows, reporting, automation and connected systems.
Do you provide training and support after implementation?
Yes. We can provide user onboarding, administrator training, process guidance and post-implementation support. The aim is to ensure your team understands how the solution works, how it should be used and how it can be maintained as the business changes.
What happens during the free Zoho consultation?
We use the 30-minute consultation to understand what you are trying to implement, improve or fix, discuss the main challenges and determine the most appropriate next step. There is no charge or obligation, and you will speak directly with a senior consultant.