Zoho One & AI Consultants for Operational Control
For over 25 years, we have helped small and mid-sized businesses design and run operational systems that work in real-world conditions, not theory, demos, or short-term implementations.
We specialise in Zoho One, AI Agents & Automation, and AI-Integrated Websites, delivering governed platforms that teams adopt and leadership can trust.
Unlike generic implementers, we design around real workflows, governance, and accountability to establish a dependable source of truth across sales, finance, operations, and support.
Typical Operational Outcomes
➜ 30–60% reduction in manual administrative workload
➜ Faster, more predictable sales cycles through CRM automation
➜ A single source of truth across finance, operations, and sales
➜ Outcome-driven delivery, designed for security and scale.
Leadership Behind Mason & Co’s Zoho One & AI Delivery
Our leadership team combines deep technical expertise with hands-on delivery across Zoho One, AI automation, and enterprise systems. We are practitioners, not commentators, designing systems for adoption, governance, and long-term maintainability.
Join Our Team
If you value delivery quality, governed design, and solutions teams actually adopt, we would like to hear from you.
Most of our team engagements begin through delivery conversations, not job listings.
FAQs
What industries does Mason & Co typically work with?
We primarily work with UK SMEs in regulated or operationally complex sectors, including recruitment, legal services, professional services, and multi-entity businesses.
That said, industry is secondary to mindset. We engage with organisations that need control, visibility, and scalable systems—not surface-level automation.
What problem does Mason & Co solve that other Zoho partners don’t?
Most Zoho partners focus on deploying tools. We focus on operating models.
Our work addresses fragmented systems, unreliable data, manual workarounds, and poor adoption by designing Zoho One as a governed, end-to-end operational platform—aligned to how your business actually runs.
How do you ensure data security and regulatory compliance?
The Zoho software we build on meets globally recognised security and compliance standards, giving confidence in the resilience and integrity of your platform. These include ISO/IEC 27001, ISO/IEC 27017 & 27018, ISO/IEC 27701, SOC 2 Type II, and GDPR compliance. Combined with Mason & Co’s delivery approach, this ensures your systems are secure, compliant, and built to support long-term operational confidence.
How do you support onboarding and long-term adoption?
Adoption is engineered, not hoped for.
We design systems around real roles, decision points, and accountability—supported by structured onboarding, documentation, and ongoing optimisation.
If a system requires heroics to operate, it’s not finished.
What size of business do you typically work with?
We typically work with UK SMEs ranging from 10 to 500+ staff.
The common factor is operational pressure—growth, regulation, or complexity that has outpaced existing systems.
Do you provide ongoing support after implementation?
Yes, where it adds value.
Some clients retain us for continuous optimisation and governance; others engage us at defined points of change.
We are not a helpdesk—we are a strategic delivery partner.
How do we know if Mason & Co is the right fit for us?
If you are looking for a quick setup or cosmetic automation, we are not the right partner.
If you need clarity, control, and systems that can support your business for the next 3–5 years, the Zoho Audit is the right starting point.